7bat Privacy Policy — Your Information Is Safe With Us

We collect various types of information when you register and use the 7bat platform. The purpose of this data collection is to provide you with a safe, personalized, and improved service.

1.1 Information You Provide Directly

When you create an account or use services on 7bat, you provide the following information yourself:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Payment information (bKash, Nagad, Rocket, Upay account numbers)
• Identity document details (national ID card or passport — if required)
• Any information provided during communication

1.2 Automatically Collected Information

Some information is collected automatically while you use the platform, which helps improve platform performance:

• IP address and device type
• Browser information and operating system
• Date and time of platform access
• Pages visited and time spent on them
• Information collected through cookies and similar tracking technologies

1.3 Transaction Information

Records of every deposit and withdrawal, betting history, and details of activities on your account are stored for security and fraud prevention purposes.

7bat uses collected information only for lawful and legitimate purposes. We never sell your information to third parties.

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To run betting, casino, and other gaming services without interruption.
• Payment Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Age & Identity Verification: To ensure access is limited to those aged 21 and above.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To resolve your questions and issues via live chat or email.
• Technical Improvement: To improve the platform's performance, design, and usability.
• Legal Compliance: To comply with applicable laws and regulations.

7bat takes the protection of your personal information very seriously and uses industry-standard security technology for this purpose.

3.1 Technical Security Measures

• SSL Encryption: All data transfers on our platform are secured through SSL (Secure Socket Layer) encryption. This ensures that your information cannot be read by third parties.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Firewall & Access Control: Our servers are protected under strict firewall and access control systems.
• Regular Security Audits: Regular security audits are conducted to identify potential vulnerabilities.

3.2 Data Retention Period

Information is retained for as long as your account is active and for as long as necessary thereafter. Certain information may be retained for a longer period due to legal obligations or dispute resolution requirements.

3.3 User Responsibilities

While we ensure maximum protection on our end, it is also your responsibility to keep your account password secure and not share your login details with anyone. If you notice any suspicious activity, notify the support team immediately.

7bat generally does not disclose your personal information to third parties. However, limited information may be shared in the specific circumstances below:

4.1 Service Provider Partners

Only necessary information is shared with trusted partners to operate essential services such as payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and customer support. These partners operate under strict confidentiality agreements.

4.2 Legal Reasons

Information may be disclosed pursuant to a court order, government directive, or applicable legal obligation. In such cases, only the information required by the legal necessity is provided.

4.3 Fraud Prevention

Relevant information may be shared with appropriate authorities to assist in the investigation of fraud or illegal activity.

Cookies and similar technologies are used on the 7bat platform. These are stored as small data files in your browser and help improve the platform's performance.

5.1 Essential Cookies

These cookies are essential for the basic operation of the platform. They are used to maintain login status, manage sessions, and ensure security.

5.2 Functional Cookies

These cookies are used to remember your preferences and settings, making your experience on the platform more convenient.

5.3 Analytics Cookies

This information is used to understand how users interact with different sections of the platform and to improve the quality of service.

You can control cookies by changing your browser settings. However, disabling certain cookies may cause some platform features to not work properly.

7bat respects your rights over your personal information. You have the following rights:

6.1 Right to Know

You can find out at any time what information 7bat holds about you. Contact the support team to make such a request.

6.2 Right to Correction

If there is any inaccuracy or incompleteness in your stored information, you can request that it be corrected.

6.3 Right to Deletion

In certain circumstances, you may request that your information be deleted. However, some information may need to continue to be retained due to legal obligations or legitimate business reasons.

6.4 Right to Object to Processing

You have the right to object to the processing of your information for specific purposes.

6.5 Data Portability

Where applicable, you may request to receive your information in a structured format.

To exercise these rights, email [email protected] or contact us via live chat.

7bat strictly prohibits anyone under the age of 21 from using the platform. We do not intentionally collect any personal information from minors.

If a person has concealed their age by providing false information to access the platform, once this comes to our attention the relevant account will be closed and the collected information will be deleted appropriately. If a parent or guardian believes their child has used our platform, please contact us immediately.

7bat's services are primarily intended for users in Bangladesh. However, data may sometimes be transferred internationally for the purposes of operating technical infrastructure. In such cases, appropriate measures are taken to ensure the protection of the data.

For any data transfer, we ensure that the destination country or platform maintains adequate protection standards and that user rights are preserved.

7bat may update this privacy policy from time to time. If there are significant changes, we will post a notice on the platform or inform you through your registered contact method.

Continued use of the platform after a policy change will be taken to mean that you have accepted the new policy. It is therefore advisable to visit this page from time to time to stay informed about the latest version.

7bat encourages responsible gaming and places the highest priority on the well-being of users. We use information about your gaming activity to help support your well-being.

If you feel that your own or someone you know's gaming habits are a cause for concern, our Responsible Gaming page has detailed information and support available.

Information related to player safety and well-being is handled with strict confidentiality and is never used for commercial purposes.